Break-fix vs. managed: the real math
Break-Fix vs Managed IT
Reactive repairs feel cheap until you add them up. Drag the sliders — the numbers use our own published $125/hr on-site rate.
Break-fix means you only pay when something breaks — but downtime, emergency rates, and repeated issues add up fast. Managed IT means proactive monitoring, patching, and support for a flat monthly cost. See which model fits your Tampa Bay business below.
At our published $125/hr on-site rate.
Break-fix / year
$750
3 incidents × 2h × $125
Managed / year
$4,188
Managed $349/mo + prevention
At this incident rate break-fix is cheaper — but one bad year flips the math. Prevention is the insurance.
Us vs. typical big-box tech support
Local team, flat quotes, no script-reading.
| What matters | Nessco | Big-box counter |
|---|---|---|
| Response promise | ~2 hrs, Mon–Fri 8am–6pm | Queue + appointment windows |
| Pricing before work | Yes | Varies — diagnostic fees common |
| No fix, no fee (remote) | Yes | No |
| Local on-site in Tampa Bay | Yes | Ship it or wait for a slot |
| Month-to-month, no contract | Yes | Memberships with fine print |
| You watch remote sessions | Yes | Usually not |
| Plain-English explanations | Yes | Varies by agent |
Convinced either way? Both start with the same 2-minute request.
Want your exact numbers? Calculate what downtime costs you →