3 min fix · Related: Computer Repair

Mouse Not Working

Mouse not detected or frozen.

Mouse Not Working — Symptom Check

  • No cursor movement
  • Buttons not working
  • Intermittent

  1. 1. Check connection

    Try different USB port or replace batteries.

  2. 2. Restart

    Restart computer.

  3. 3. Update/reconnect

    Reconnect or update mouse driver.

Mouse Not Working — When to Call a Pro

  • No mouse detected at all
  • Hardware failure
  • Affects productivity
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