Shared Mailbox
What is Shared Mailbox?
An email inbox that multiple people can access — like support@ or info@ — without needing a separate license for each user.
Why Shared Mailbox Matters
Instead of one person checking the shared inbox, your whole team can see and respond to emails. It's cheaper than individual licenses and keeps response times fast.
Related Topics
Related Terms
Microsoft 365
Microsoft's subscription bundle of cloud productivity apps: Outlook email, Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, and more — available online in a browser and installed on your desktop. You pay per user per month or year and always have the latest version.
Microsoft 365Email Archiving
A separate, tamper-proof copy of every email sent and received — kept for compliance, legal discovery, and business continuity.
Microsoft 365IMAP / POP / SMTP
The three protocols that make email work: SMTP sends email, IMAP syncs it across devices, and POP downloads it to one device only.
Microsoft 365