4 min read · Beginner · Related: Microsoft 365 for Business
Updated October 2026 · Tampa Bay–tested steps
Take Bookings With Microsoft Bookings (Free With 365)
Salons, consults, and service calls — online scheduling pages without another subscription.
1. Create the booking page
Microsoft 365 → Bookings → create a booking page with services, durations, and buffers. Buffers between appointments (15 min) prevent the cascade when one runs long.
2. Connect staff calendars honestly
Assign staff with real availability — Bookings reads free/busy from Outlook. Fake availability creates double-books that destroy trust faster than no booking page at all.
3. Add reminders and a cancellation policy
Automatic email/SMS reminders 24h ahead plus a stated cancellation window. Reminders alone cut no-shows by half for most small businesses.
Take Bookings With Microsoft Bookings (Free With 365) — When to Call a Pro
- Multi-staff scheduling with skills, locations, and complex rules.
- Website embedding with branding that doesn't look DIY.
- Migrating years of booking history from paid platforms.
Guide FAQ
Bookings schedules time with people; Forms collects answers. Appointment needs are Bookings territory.
Included in most Microsoft 365 Business plans at no extra cost — which is exactly why paying for basic scheduling stings.
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