5 min read · Intermediate · Related: Managed IT Services
Updated October 2026 · Tampa Bay–tested steps
Invoice Scams Targeting Small Business (Business Email Compromise)
Vendor bank details 'updated,' CEO wire requests — verification procedures that stop five-figure losses.
1. Institute callback verification for payment changes
Any new bank details get verified by calling a KNOWN number — never reply-to-email or numbers in the message. Write the procedure down, train bookkeepers, enforce zero exceptions. This one rule stops most BEC losses.
2. Inspect domains and display names forensically
Check the actual sender domain (vend0r.com vs vendor.com), reply-to mismatches, and lookalike Unicode. Flag external mail clearly (365 external tags help) so spoofed 'CEO' mail stands out.
3. Slow down wires with dual approval
Require two-person approval above a threshold ($1,000–$5,000 by size). Urgency is the weapon — 'wire in the next hour or else' should trigger process, not panic.
Invoice Scams Targeting Small Business (Business Email Compromise) — When to Call a Pro
- Money already moved — bank recall immediately, then forensics and police report.
- Mailbox compromise suspected — containment, password resets, mail-flow audit.
- You need BEC-resistant processes: verification workflows plus technical controls.
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