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Break-Fix
What is Break-Fix?
The traditional IT model: something breaks, you call someone, you pay for the repair. No plan, no prevention.
Why Break-Fix Matters
Break-fix feels cheap until a preventable failure costs you a day of work. Managed plans flip the incentive — we keep things running instead of waiting for them to fail.
Related Topics
IT modelreactivecost comparisonMSP
Related Terms
MSP (Managed Service Provider)
An outsourced IT team that keeps your technology running for a flat monthly fee — proactively, not just when things break.
SupportHelp Desk
A single place your team contacts when something isn't working — phone, email, or portal.
SupportPatching
Installing the small updates released by software makers to fix bugs, close security holes, and improve stability. Patches apply to operating systems, applications, browser plugins, and firmware — everything that runs on your devices.
Security