MSP (Managed Service Provider)
What is MSP (Managed Service Provider)?
An outsourced IT team that keeps your technology running for a flat monthly fee — proactively, not just when things break.
Why MSP (Managed Service Provider) Matters
That's us. MSPs monitor, patch, secure, and support your systems so small teams never have to hire full-time IT.
Related Topics
Related Terms
Help Desk
A single place your team contacts when something isn't working — phone, email, or portal.
SupportBreak-Fix
The traditional IT model: something breaks, you call someone, you pay for the repair. No plan, no prevention.
SupportPatching
Installing the small updates released by software makers to fix bugs, close security holes, and improve stability. Patches apply to operating systems, applications, browser plugins, and firmware — everything that runs on your devices.
SecuritySLA (Service Level Agreement)
A contract that defines how fast we respond and resolve issues — like 'critical issues get a response within 1 hour, resolution within 4 hours.'
Support